Our Open Programmes

• You can register either via the registration link provided for the respective seminar (external registration and payment page) or by emailing info@ismanundpartner.com. In both cases, your place is confirmed once we have received your registration and the participation fee has been paid within the specified payment period. You will receive a confirmation by email.
• Participation fees must be paid before the seminar begins. All seminar materials are included in the fee and will be provided in digital format.
• You may nominate a substitute participant at any time at no additional cost.
• If the minimum number of participants is not reached or if circumstances beyond our control make it necessary, we reserve the right to cancel or reschedule the seminar. In such cases, any participation fees already paid will be refunded in full. Any further claims, including reimbursement of travel or accommodation expenses, are excluded.
• We also reserve the right to make reasonable changes to the trainer, venue or programme, provided the overall quality and learning objectives of the seminar are maintained.

• Up to 21 calendar days before the seminar: free of charge.
• 21 to 7 calendar days before the seminar: 50% of the participation fee.
• 6 or fewer calendar days before the seminar, or in the event of a no-show: 100% of the participation fee.
• Cancellations must be made in text form. The date of receipt by ISMAN & Partner shall be decisive. Participants may nominate a substitute participant at any time and at no additional cost.

Register at least six weeks before the seminar date and receive a 10 % Early Bird discount on the participation fee. The discount will be applied automatically to your invoice and cannot be combined with any other discounts.

• A stable internet connection and an up-to-date web browser or a standard video conferencing application are required. For the interactive exercises, we recommend using a webcam and headset.
• You will receive your access details by email 24 hours before the programme begins.
• If you wish, we are happy to arrange a brief technical check in advance.

Will I receive a certificate of participation? Yes. All participants receive a Certificate of Participation issued by ISMAN & Partner.

Can I transfer my booking to another date? Yes. One transfer to a different programme date is free of charge up to 21 calendar days before the programme begins. After that, the cancellation policy applies.

What happens if the programme is cancelled? You may choose between a full refund of your participation fee or a free transfer to an alternative programme date.

Are the methods relevant to my industry? Yes. Our negotiation methods are applicable across industries. While the underlying frameworks are universally relevant, the exercises are built around participants’ own negotiation cases and practical challenges.